Refund policy

Singles

All singles are condition-graded prior to listing and photographed when the listing calls for it. If a card arrives in materially worse condition than described, contact us within 7 days of delivery with photos — we'll offer a replacement (if available), store credit, or a refund.

Sealed Product

Sealed product may be returned within 14 days of delivery only if the seal is fully intact. Once a box, case, or pack is opened, it cannot be returned or refunded — this is standard across the hobby, since we have no way to verify contents weren't altered after opening.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with photos of the item and packaging. We'll cover return shipping and send a replacement or refund at no cost to you.

How to Start a Return

Email us with your order number and a brief description of the issue. Most requests are resolved within 2 business days.

Refund Timing

Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.